ResumeParserPro is fully compliant with the General Data Protection Regulation (GDPR). This page explains your rights as an EU/EEA data subject and how we process your personal data lawfully.
Data Controller
ResumeParserPro Ltd is the data controller for personal data processed through our Service.
- Company: ResumeParserPro Ltd
- Address: 123 Tech Street, London, EC1A 1BB, United Kingdom
- Data Protection Officer: [email protected]
Legal Basis for Processing
| Data Type | Legal Basis | Purpose |
|---|
| Account information | Contract performance | Providing the Service |
| Resume & job data | Contract performance | Generating ATS analysis |
| Payment data | Contract performance | Processing subscription |
| Usage analytics | Legitimate interests | Improving the Service |
| Marketing emails | Consent | Promotional communications |
Your GDPR Rights
- Right of Access (Art. 15): Request a copy of all personal data we hold about you within 30 days
- Right to Rectification (Art. 16): Correct any inaccurate personal data we hold
- Right to Erasure (Art. 17): Request deletion of your data ("right to be forgotten")
- Right to Restriction (Art. 18): Limit how we process your data in certain circumstances
- Right to Data Portability (Art. 20): Receive your data in a structured, machine-readable format
- Right to Object (Art. 21): Object to processing based on legitimate interests
- Right not to be subject to automated decision-making (Art. 22): Our ATS scores are analytical tools, not automated decisions affecting legal rights
Data Retention
| Data Category | Retention Period |
|---|
| Account data | Until account deletion + 30 days |
| Resume & analysis data | Until account deletion |
| Payment records | 7 years (legal requirement) |
| Server logs | 90 days |
| Support emails | 3 years |
International Data Transfers
Your data may be processed outside the EEA (e.g. USA-based servers). All transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs) approved by the European Commission.
How to Exercise Your Rights
Submit a data subject request by emailing [email protected] with:
- Your full name and account email address
- The right you wish to exercise
- A copy of a valid ID for identity verification
We will respond within 30 days. If we need more time (up to 90 days), we will inform you within the first 30 days.
Right to Lodge a Complaint
If you believe we have not handled your data correctly, you have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner's Office (ICO): ico.org.uk