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Privacy Policy

Last updated: April 10, 2025  ·  Effective: April 10, 2025

Your privacy is critically important to us. ResumeParserPro is designed from the ground up with your privacy in mind. We collect only what we need, protect it carefully, and never sell it.
Table of Contents
1. Information We Collect 2. How We Use Your Information 3. Data Storage & Security 4. Sharing of Information 5. Cookies 6. Your Rights 7. Children's Privacy 8. Changes to This Policy 9. Contact Us

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and password (stored as a secure hash). If you sign up via Google OAuth, we receive your name, email, and profile picture from Google.

Resume & Job Description Data

When you use our ATS analyzer, you submit resume content and job descriptions. This data is processed to generate your ATS score, keyword analysis, and recommendations. We store analysis results so you can access your history.

Usage Data

We automatically collect certain technical information including: IP address, browser type, operating system, pages visited, time spent on pages, and referring URLs. This helps us improve our service.

Payment Information

Payment processing is handled by Stripe. We never store your full credit card number, CVV, or banking details. Stripe provides us with a payment token and the last four digits of your card for billing purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our ATS analysis services
  • Process your subscription payments and send billing receipts
  • Send you important service announcements and updates
  • Respond to your support requests and enquiries
  • Analyze usage patterns to enhance user experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations

We do not use your resume content to train AI models without your explicit consent. Your resume data is used solely to generate your personal ATS analysis report.

3. Data Storage & Security

Your data is stored on secure servers with AES-256 encryption at rest and TLS 1.3 encryption in transit. We use industry-standard security practices including regular security audits, access controls, and penetration testing.

Resume data is retained for as long as your account is active. You may delete your account and all associated data at any time from your account settings. Deletion is permanent and irreversible.

Our servers are located in the European Union and United States. Data transfers between regions comply with applicable data protection laws including GDPR Standard Contractual Clauses.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We share data only in the following limited circumstances:

  • Service Providers: We share data with trusted vendors (Stripe for payments, AWS for hosting, Anthropic for AI analysis) who are contractually bound to protect your data
  • Legal Requirements: We may disclose information when required by law, court order, or to protect the rights and safety of our users
  • Business Transfer: In the event of a merger or acquisition, your data may be transferred to the successor entity

5. Cookies

We use essential cookies to operate our service (authentication sessions, preferences) and analytics cookies to understand how users interact with our platform. See our Cookie Policy for full details.

6. Your Rights

Depending on your location, you have the following rights regarding your personal data:

  • Access: Request a copy of all personal data we hold about you
  • Rectification: Correct inaccurate or incomplete information
  • Erasure: Request deletion of your account and all associated data
  • Portability: Receive your data in a machine-readable format
  • Objection: Object to processing of your data for certain purposes
  • Restriction: Request we limit how we use your data

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. Children's Privacy

ResumeParserPro is not directed at children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will delete it immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email and by posting a notice on our website at least 30 days before the change takes effect. Your continued use of our service after the effective date constitutes acceptance of the updated policy.

9. Contact Us

For privacy-related enquiries, please contact our Data Protection Officer:

  • Email: [email protected]
  • Address: ResumeParserPro Ltd, 123 Tech Street, London, EC1A 1BB, United Kingdom
  • Response time: Within 30 days
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