We want you to be completely satisfied with ResumeParserPro. If you are not happy with your purchase for any reason, we offer a straightforward refund policy outlined below.
1. 7-Day Money-Back Guarantee
We offer a 7-day money-back guarantee on all Pro plan subscriptions. If you are not satisfied with our service for any reason, you may request a full refund within 7 days of your first payment.
This guarantee applies to:
- Your first payment after the free trial ends
- Any situation where the service did not meet your expectations
- Technical issues that prevented you from using the service
2. How to Request a Refund
To request a refund, please contact us within 7 days of your charge:
- Email: billing@resumeparserpro.info
- Subject: Refund Request — [your email address]
- Include: Your account email and reason for refund (optional)
We will process your refund within 3-5 business days. The refund will be returned to your original payment method.
3. Refund Eligibility
| Situation | Eligible for Refund? |
|---|
| Within 7 days of first paid charge | ✅ Yes — full refund |
| After 7 days of first paid charge | ❌ No |
| Free trial period | N/A — no charge during trial |
| Duplicate payment / billing error | ✅ Yes — always |
| Technical issue preventing access | ✅ Yes — case by case |
| Renewed subscription (2nd month+) | ❌ No — cancel before renewal |
4. Cancellation Policy
You may cancel your Pro subscription at any time from your account dashboard under Billing. When you cancel:
- Your Pro access continues until the end of the current billing period
- You will not be charged again after cancellation
- No partial refunds are given for unused days in the current period
- You can resubscribe at any time
To avoid being charged for the next month, cancel at least 24 hours before your renewal date.
5. Free Trial Policy
Our Pro plan includes a 7-day free trial. During the trial:
- No payment is taken until the trial ends
- You can cancel anytime before the trial ends — no charge
- If you forget to cancel, your card will be charged on day 8
- The 7-day money-back guarantee applies from the date of first charge, not the trial start
6. Exceptions
Refunds will not be issued in the following cases:
- Requests made after the 7-day refund window has closed
- Accounts found to be in violation of our Terms of Service
- Abuse of the refund policy (multiple refund requests)
7. Processing Time
Once your refund is approved:
- Credit/Debit cards: 3–5 business days
- Bank transfers: 5–10 business days
- You will receive a confirmation email when the refund is processed
8. Contact Us
For any refund-related questions, please reach out to us:
- Email: billing@resumeparserpro.info
- Response time: Within 24 hours on business days
- General support: support@resumeparserpro.info